In the final hours, Colombia’s airline company, Avianca, triggered a wave of criticism after reporting that It would not clean its aircraft after completing each trip, as it had been doing because, in a sign of saving time and costs, the airline indicated that it would now be every five trips, An issue that was not well received by its customers, as it happens amid the increasing number of COVID cases in the country.
Avianca was putting a lot of effort into the implementation of biosafety standards in the provision of its services against the coronavirus, such as the requirement to wear a mask throughout the flight and to disinfect its aircraft at the end of each trip; However, the latter will be modified as the company wants to have lower costs with respect to disinfection.
The issue became known after disclosing modifications to the Flight Operations Manual, in which they state:
In the first point, it is indicated that instructions should be made only between the pilot and the head of the cabin, and should not exceed two minutes.
Secondly, it has been specified that now cleaning will be done every five rounds including the cockpit. Even then, If you need to clean the cockpit for any simple reason, it must be requested by the cockpit crew.
According to Semana magazine, these amendments arrived via email to airline employees this Thursday, November 18.
According to what Bogota media learned, the letter is addressed to the captains to whom Avianca announced that their planes would not be cleaned after each visit.
“The timing of the various processes of operation is a challenge to maintain the good operational indicators we have so far and with the incorporation and reconfiguration of denser aircraft, which require a clear work-around between areas to achieve better indicators. is, it is necessary, as of date, to make adjustments to joint briefing and image and presentation functions during transit of domestic flights in Colombia, maintain safety standards and comply with minimum requirements issued by health authorities within Resolution 777, He has the mail that the airline sent to his associates.
This measure, which has not been well received by the company’s customers, was not accepted by the workers, who confirmed to Semana that Aircraft cleanliness is important to guarantee the health safety of not only the passengers but also the various crew members.
These arguments take on greater relevance, understanding that the country is currently going through a surge in Covid-19 cases, with positive cases showing an upward trend.
In other news from the flight company, in the last hours Told that its London-Bogota route will be inaugurated from 2022.
This Thursday, Avianca reported that it would resume flights to this country on March 26, 2022, with daily flights for each route, following the United Kingdom’s announcement of the lifting of restrictions for all travelers from South America.
“We are delighted to resume direct flights between Colombia and the United Kingdom, providing our customers with more and better options traveling between Europe and Latin America“, said Catalina Nannig, vice president of sales and distribution for Avianca.