French authorities request search engines to remove Wish, an e-commerce platform that handles counterfeit and dangerous products | Today Nation News

TechnologyFrench authorities request search engines to remove Wish, an...

Several French ministers have issued a joint statement requesting that major search engines and mobile app stores operating in France completely hide the Wish website and mobile apps. Clarified. Wish is a popular e-commerce platform that mainly deals with products from Chinese vendors. Since the goods are shipped directly from the vendor to the customer, they do not have inventory.

In 2020, the French government responsible for consumer rights and fraud began investigating Wish. At that time, DGCCRF (Director générale de la concurrence, de la consommation et la répression des fraudes) was a consumer of sneakers, perfumes and other products that Wish inaccurately posted images showing the logo of a well-known brand. I suspected that they were selling counterfeit products that could be easily misunderstood.

Related article: French authorities investigate mobile shopping “Wish” on suspicion of selling counterfeit goods

So the French government ordered 140 items for sale in Wish, most of which were imported. In response, the government decided to investigate whether such goods were safe.

Ninety-five percent of the toys purchased at Wish did not comply with European regulations, and 45% of them were determined to be dangerous. As for electronics, 95% shouldn’t be sold in Europe, 90% of which were somehow dangerous.

In addition, cheap costume jewelery sold on the platform was also at risk, with 62% of government orders considered dangerous. Again, these indicators are based on a very small sample of 140 commodities.

If Wish is notified that it is selling dangerous items, those items will be required to be removed from the marketplace within 24 hours. “In most cases, those items are still sold under different names, sometimes from the same seller. The company has no records of transactions of non-conforming and dangerous items.” The French Ministry of Economy said in a statement.

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According to the survey, Wish did not mention the reason for product recall when notifying customers that they had purchased a dangerous product.

In July 2021, the French authorities responsible for consumer rights and fraud notified Wish to comply with European regulations on e-commerce and product safety. Authorities have given two months to take further action.

And four months later, the French government has taken advantage of recent changes in European regulations to remove or block problematic websites and apps. This is a complicated process, but the Ministry of Economy has asked the competent authorities to request search engines and app stores to dereference Wish. At the time of this writing, Wish is still available on the App Store, and Google search results will also show the Wish website.

From now on, Wish will be shadowed in France. The website will continue to be available, and apps that have already been downloaded to your smartphone will work. However, it no longer appears in App Store, Play Store, and Google search results.

The shadow van could be lifted if the administration determines that Wish has made appropriate changes to comply with French regulations. With this radical decision, France sets a precedent and reiterates that the web is becoming more and more fragmented. In this case, France will act in the best interests of the consumer.

It will also be interesting to see if the upcoming digital services legislation in Europe will have a significant impact on drop shipping as a whole. Europe plans to radically review the 2000 e-commerce directive under the Digital Services Act.

Image Credit: Kira auf der Heide / Unsplash

[To the original text]

(Text: Romain Dillet, Translation:saurabh


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